Privacy Policy

Last Updated: 08/12/2025

Sweet Charlotte’s Cakery (“we,” “our,” or “us”) values your privacy. This policy explains how we collect, use, and protect your information when you visit our website or sign up for our mailing list.

We may collect the following information:

• Personal Information you provide (e.g., name, email address, phone number) when placing an order, signing up for our newsletter, or contacting us.
   
• Order Details such as items purchased, delivery/pickup information, and payment method (payment details are processed securely by our payment provider; we do not store your credit card information).
   
• Non-Personal Information like browser type, pages visited, and other website analytics data.
   

We may use your information to:

• Process and fulfill your orders
   
• Respond to inquiries and customer service requests
   
• Send you updates, promotions, and news (if you’ve opted in)
   
• Improve our website and offerings
   

We do not sell, rent, or trade your personal information. We may share it only:

• With service providers (e.g., payment processors, email newsletter platforms) to help operate our business
   
• If required by law or legal process
   

Our website may use cookies to improve your browsing experience and gather anonymous analytics. You can disable cookies in your browser settings, but some parts of the site may not function properly.

• You can unsubscribe from our mailing list at any time by clicking the “unsubscribe” link in our emails.
   
• You may request to update, correct, or delete your personal information by contacting us at  sweetcharlottescakery@gmail.com
   

We take reasonable steps to protect your information from loss, misuse, and unauthorized access.

We may update this policy from time to time. Changes will be posted here with a new “Last Updated” date.

If you have questions about this policy or our data practices, please contact us:
Sweet Charlotte’s Cakery
sweetcharlottescakery@gmail.com
601-691-1198